Stay Cyber-Safe When Shopping Online

We were thrilled to see how many of our MSP Partners utilized the resources we provided to help educate their customers during National Cybersecurity Awareness Month in October.

As the holiday season kicks off, shoppers everywhere are more and more frequently opting to use their credit cards from the comfort of their homes, taking advantage of online deals. Since the shopping days known as “Black Friday” and “Cyber Monday” are upon us, we thought we’d take a moment to urge our Partners to provide some safety tips to their customers (and their own family and friends):

1. Careful with the Clicks

We all receive more email promotions than usual around this time of year, and we must all use a little extra caution before clicking those links to promotions! You’ll also be tracking all the incoming shipping notifications for your time-saving online orders, and though you may have dodged the crowds, try to stay vigilant as you sort through those shipment and delay notifications for your orders. Look for typos in emails or website links, which may indicate a phishing scam or fake links.  Some potential problems to look for (from a report by DomainTools):

• Extra added letters in a domain, like samsclubb.com
• ‘rn’ disguised as ‘m’ such as in potterybam.com
• 1’s disguised as l’s, as in Koh1s.com
• Added affixes such as target.com-dresses.us

Also, there are tons of fake shopping apps out there, so if you want to download a shopping app from your favorite store, best to get it directly from that store’s website to be sure it’s legitimate.

2. Only Shop if There’s a Lock

Websites that have security enabled using SSL (Secure Socket Layer) encrypt data during transmission, making it safe to use a credit card on that site. Look for that little lock in the address bar and a URL with “https” instead of “http” at the beginning.

3. Don’t Shop on Hotspots

Just avoid shopping on public Wi-Fi networks, like in airports or coffee shops. While this may seem like the perfect time to knock out that shopping list, open hotspots are extremely dangerous. Hackers have been known to intercept communications between you and the connection point so that instead of talking directly with the hotspot, you end up sending your information to the hacker. In this case, the hacker has access to all the information you send out—emails, phone numbers, credit card information… And once a hacker has that information, you’ve basically given them the keys to your front door. Be sure to keep software up to date on any device you connect to the internet, to help reduce the risk of infection from malware.

Wherever you do find yourself, it’s important to use a VPN (virtual private network) Service which creates a private tunnel from your device to your service. VPN Servers will encrypt your traffic passing through the public Wi-Fi hotspots.

4. Use Strong and Unique Passwords

Consider making your passwords sentences, like “CountryMusicIsTheBest!” and make them unique to every site. Don’t ever use your work email or any variation of your work password on any third-party websites and monitor for exposure! 

Consider finishing out the year strong by using a password manager to assist in dealing with the ever-increasing volume of complex and unique passwords and as always, enable multi-factor authentication (MFA) if it’s available.

With ID Agent’s Dark Web ID™, MSPs can monitor for exposure of their customers’ employee credentials on the Dark Web. And with SpotLight ID™ they can offer protection against personal identity theft.

We wish everyone happy and safe shopping this season!