How MSPs Can Help Customers Build Cyber Resilience for Cybersecurity Awareness Month

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As Cybersecurity Awareness Month 2024 unfolds and the approaching end of the year spurs companies to consider their cybersecurity plans for 2025 and beyond, it’s an ideal time for Managed Service Providers (MSPs) to focus on helping customers enhance their cyber resilience. In today’s volatile cyber landscape, where threats like ransomware, phishing, and advanced persistent attacks are constantly evolving, it’s more important than ever that companies are ready for trouble.  

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Why is cyber resilience important?  

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Cyber resilience refers to an organization’s ability to prepare for, withstand, recover from and adapt to cyber threats and disruptions. It combines cybersecurity measures with business continuity strategies to ensure that critical operations can continue even in the face of cyberattacks or system failures. Building cyber resilience is important because it helps organizations minimize the impact of cyberattacks, data breaches, and system disruptions.

As cyber threats become more frequent and sophisticated, a resilient organization can quickly uncover vulnerabilities, recover from incidents, maintain business continuity, minimize downtime and protect sensitive data. Taking steps to improve cyber resilience and strengthen security can also help companies achieve larger goals like meeting regulatory requirements, safeguarding their reputation and reducing financial losses associated with cyber incidents. Cyber resilience ensures long-term operational stability and security in a constantly evolving threat landscape.

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The benefits of a layered cyber defense

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One way to achieve improved cyber resilience for a business is to employ a layered, defense-in-depth cybersecurity strategy. This strategy relies on using multiple layers of security controls across an organization’s infrastructure to protect against various threats. This approach ensures that if a threat sneaks through one line of defense additional defenses can still detect, mitigate or contain the attack if one layer is breached. 

Improving cyber resilience is especially critical for small and mid-sized businesses (SMBs). Smaller companies often lack the resources and personnel to combat increasingly sophisticated threats. It also helps SMBs stay ready for emerging and zero-day threats. By working closely with clients to strengthen their defenses and implement robust recovery plans, MSPs play a key role in minimizing the potential impact of cyberattacks and setting their clients up for cybersecurity success.

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12 ways that MSPs can help their customers improve cyber resilience 

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MSPs can help their clients withstand the cybersecurity pressure they face today and ensure that they’re future-ready. Here are ways MSPs can help their clients build strong defenses and ensure operational continuity: 

1. Provide comprehensive security awareness training 

MSPs can implement regular, interactive security awareness training for their clients’ employees. Tailoring training sessions to address common threats like phishing and Business Email Compromise (BEC) ensures employees know how to recognize and respond to cyber threats. The recommended cadence for security awareness training is every four to six months.

2. Develop incident response plans 

A well-structured incident response plan is critical for minimizing the impact of a breach. MSPs should collaborate with customers to develop customized response strategies, ensuring clear communication channels, defined responsibilities and rapid recovery protocols. 

3. Conduct vulnerability assessments 

MSPs can run routine vulnerability assessments and penetration testing to identify weak spots in their clients’ networks. Regularly identifying and addressing vulnerabilities strengthens a company’s defenses against cyber threats. 

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4. Implement Multi-Factor Authentication

Enforcing multifactor authentication (MFA) for all user accounts is one of the most effective ways to prevent unauthorized access. MSPs should guide their customers in deploying MFA solutions across systems, ensuring an extra layer of protection. 

5. Leverage AI-powered threat detection 

Advanced cybersecurity solutions leveraging AI and machine learning are critical for early threat detection. MSPs can help their clients implement AI-powered security tools that continuously monitor for unusual activity, allowing for quick responses to emerging threats. 

6. Deploy Endpoint Detection and Response Solutions 

MSPs can enhance their clients’ security posture by deploying endpoint detection and response (EDR) systems. These tools help detect, investigate and respond to suspicious activities on devices, providing real-time protection and minimizing the risk of compromise. 

7. Offer backup and disaster recovery solutions 

Cyber resilience includes ensuring data can be recovered after an attack. MSPs should help their customers implement robust backup and disaster recovery solutions, to ensure that data is regularly backed up and can be quickly restored if compromised by ransomware or other attacks. 

8. Bolster regulatory compliance 

MSPs can guide their customers through the compliance process and help them implement measures and security tools that can help them become or remain compliant with data privacy and security regulations like GDPR or HIPAA and insurance requirements. By aligning security practices with regulations, MSPs can help clients avoid fines and ensure data protection. 

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9. Create a cybersecurity playbook 

MSPs can help customers design and implement a cybersecurity playbook that outlines key processes and protocols for managing threats as well as incident response. This resource ensures employees know what to do in the event of a breach, enhancing overall cyber resilience. 

10. Perform regular cybersecurity audits 

Conducting regular audits to assess the effectiveness of cybersecurity measures is crucial. MSPs should work with clients to perform these audits, identifying gaps and areas for improvement while ensuring that the client’s cyber defenses stay current and robust. 

11. Encourage continuous cybersecurity education 

Cybersecurity is constantly evolving, and MSPs can ensure their clients stay up-to-date by offering continuous education. Keeping employees informed about the latest threats and best practices is key to maintaining a resilient defense. According to Forbes, a solid training program can slash cybersecurity risks from a terrifying 60% to as low as 10%

12. Foster a security-first culture 

Finally, MSPs can assist clients in cultivating a security-first culture within their organizations. Encouraging open communication about cybersecurity, rewarding secure behavior and making security a priority from leadership down helps strengthen the company’s resilience to attacks. 

This Cybersecurity Awareness Month, MSPs have a unique opportunity to help their clients build a more cyber-resilient organization. By implementing proactive measures like security training, advanced detection tools and strong recovery plans, MSPs can assist their clients in making smart security decisions and be prepared for the cyber threats that may come their way. 

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Our solutions help MSPs keep their clients out of cybersecurity trouble

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Our cybersecurity solutions offer the tools that MSPs need to mitigate cyber risk for their clients and grow their businesses quickly and affordably.   

BullPhish ID – This effective, automated security awareness training and phishing simulation solution provides critical training that improves compliance, prevents employee mistakes and reduces a company’s risk of being hit by a cyberattack.    

Dark Web ID – Our award-winning dark web monitoring solution is the channel leader for good reason. It provides the greatest amount of protection around with 24/7/365 human- and machine-powered monitoring of business and personal credentials, including domains, IP addresses and email addresses.   

Graphus – This automated anti-phishing solution uses AI and a patented algorithm to catch and quarantine dangerous messages. It learns from every organization’s unique communication patterns to continuously tailor protection without human intervention. Best of all, it deploys in minutes to defend businesses from phishing and email-based cyberattacks, including zero day, AI-created and novel threats. 

RocketCyber Managed SOC – Our managed cybersecurity detection and response (MDR) solution is backed by a world-class security operations center that detects malicious and suspicious activity across three critical attack vectors: endpoint, network and cloud.     

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Book a demo of BullPhish ID, Dark Web ID, RocketCyber Managed SOC and Graphus. BOOK IT>>

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