May 13, 2025
Marks & Spencer Breach Proves That Even IT Experts Can Be Fooled
What happens when an IT team member falls for a cybercriminal trap? Explore the lessons learned from the Marks & Spencer cyberattack.
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May 06, 2025
Security Highlights from Kaseya Connect 2025
Discover the security innovations, learning opportunities, new tools like Kaseya SIEM and expert insights we shared at Kaseya Connect 2025.
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May 24, 2024
Kaseya 365 Poised to Transform IT and Cybersecurity Profitability for MSPs
Learn about Kaseya 365, a revolutionary new cybersecurity and IT management subscription service for MSPs that is changing the unit economics of the industry.
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March 01, 2021
Kaseya Receives Five Cybersecurity Excellence Awards
Kaseya wins Silver in Innovation at the 2021 Cybersecurity Excellence Awards for focus on development, automation & improvement.
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December 25, 2020
Warm Holiday Wishes from ID Agent
Wishing you and yours a safe, healthy, and joyous holiday season!
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August 28, 2020
Congratulations to Our Partners Who Won 2020 Techie Awards!
We’re proud to congratulate 2 of our partners, LAN Technologies and Pinnacle Treatment Centers for their big wins at the 2020 Techie Awards!
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August 29, 2019
Thank You from our CEO: ID Agent Crosses 2,000 MSP Partner Mark and Continues to Expand Globally
A couple weeks ago, I received an email from Matt Solomon, our VP of Business Development, that caused me to stop what I was doing and take a moment to reflect… with a big smile on my face. The email was addressed to ID Agent’s Management Team and simply stated, “As of today, we’ve officially crossed the 2,000-Partner mark!” For some vendors in the channel, this number is comparatively small, but we reached that number in just over two years, as a self-funded startup in a new industry. I think that is pretty amazing! To say I am proud and grateful would be an understatement. We’ve been welcomed into the channel by MSP Partners who value protecting their small and midsized customers’ credentials as much as we do. We’ve used Dark Web ID™ to keep their customers’ data off the Dark Web, and we are so appreciative that each one has trusted our solution. We’re dedicated to helping MSPs grow their businesses and Dark Web ID is a crucial part of that process. As of today, our platform monitors roughly tens of thousands of domains and has reported nearly 10 million compromised records on behalf of our partners! Part of our mission is to extend that protection and revenue-building service we provide beyond North America. We currently have active Partners offering Dark Web monitoring in 22 countries, and we continue to expand that footprint, We’re invested in our Partners’ businesses, and we strive to do all we can to help them succeed. This past year we looked at other ways we can help MSPs to protect their customers, and the logical next step for us was to develop a Security Awareness Training and Anti-Phishing platform. With lots of input from our Partners, we launched BullPhish ID™ and have received excellent reviews from our Partners. With a wide range of phishing templates and training topics, MSPs can help develop employees into the front line of a company’s defense. Speaking of developing new products, we were beyond excited to announce earlier this year that we joined Kaseya. The vision Kaseya has shown in developing their IT Complete platform made them the perfect partner to help us get to the next level. With the backing of the leading provider of IT infrastructure management solutions, we are able to drive bigger and better improvements to our existing products and continue to innovate new security offerings to complement them. The feedback from our MSP Partner community speaks for itself. Every day, I receive emails and messages on LinkedIn raving about our Customer Success team and how they have in some cases literally saved a business, our world-class marketing materials that enable demand generation for MSPs who don’t have a marketing staff, and the educational presentations provided by our Business Development team that expand the value we bring far beyond the products themselves. Those emails make every early morning and late night at work, along with countless hours traveling the globe, totally worth it for me and the ID Agent Team. By the way, our team has grown to more than 50 full-time employees, and we are adding more every week! As we continue to grow, we thank each of you for your loyalty, your insight, and your friendship. Sincerely, ID Agent Awards to Date 1. ASCII 2018: Best Revenue Generator, Charlotte 2. ASCII 2018: Best Revenue Generator, Ann Arbor 3. ASCII 2018: Best Revenue Generator, Toronto 4. ASCII 2018: Best Revenue Generator, Seattle 5. ASCII 2018: Best Partner Involvement, Seattle 6. ASCII 2019: Best Educational Presentation, Orange County 7. ASCII 2019: Best Partner Involvement, Orange County 8. ASCII 2019: Best Partner Involvement, Dallas 9. ASCII 2019: Best Educational Presentation, Bethesda 10. ASCII 2019: Best Partner Involvement, Bethesda 11. ASCII 2019: Best Educational Presentation, Charlotte 12. ASCII 2019: Best Revenue Generator, Denver 13. ASCII 2019: Best Revenue Generator, Toronto 14. ChannelPro SMB Forum 2017: Best New Solution, Newark 15. ChannelPro SMB All-Star Vendor 2018 16. CRN Emerging Vendors 2017 17. CRN NexGen 2017: Best Technology Solution 18. CRN NexGen 2017: Best Tech Talk 19. CRN Emerging Vendors 2018 20. CRN Women in the Channel 2018 21. CRN Xchange 2018: Best Boardroom Execution, Orlando 22. CRN Xchange 2018: Best Xchange Newcomer, Orlando 23. CRN Xchange 2018: Best Boardroom Execution, San Antonio 24. CRN NexGen 2018: Best Technology Solution 25. CRN NexGen 2018: Best Tech Talk 26. CRN NexGen 2018: Best Boardroom Execution 27. CRN Channel Chiefs 2019 28. CRN 100 People You Should Know 2019 29. CRN Security 100 2019 30. CRN Xchange 2019: Best Boardroom Execution, Las Vegas 31. DattoCon 2018: Most Innovative Product 32. DattoCon Barcelona 2018: Best in Show 33. E-Channel News: Best New Solution 2018 34. IOTSSA 2019: Best Security Presentation, Salt Lake City 35. IOTSSA 2019: Best Security Solution, Columbus 36. SMB TechFest: Best Product Q2 2019
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August 13, 2019
Just Announced: ID Agent To Deliver Cyber Security Certification at GlueX
ID Agent will be offering a Pre-Day MSP Security Certification at GlueX! Taught by our very own Senior Threat Analyst, Duncan Miller, those in attendance will learn the fundamentals for offering an effective core security program.
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August 01, 2019
Thank You New Zealand and Australia!
As I reflect on the last 2 weeks I spent traveling through New Zealand and Australia for a series of MSP roadshows, one word comes to mind. Grateful. ID Agent has been in the channel since May 2017 and we’ve grown from a handful of early adopters to over 2000 active MSP Partners today. We first ventured Down Under last summer. Matt Solomon, our VP of Business Development, brought ID Agent to ANZ and had tons of success growing that market quickly. Since then, our Kiwi and Aussie Partners have really hit the ground running selling Dark Web ID and have become huge advocates and friends of the Team. Our roles in Channel Development are often exhausting, hectic and stressful, but getting to fly across the world and bring this product to a new batch of MSPs makes all the flight delays, early mornings and late nights, and the inevitable jet lag totally worth it! Dark Web ID is a best-in- class solution that provides our Partners the ability to educate and inform their clients when employee credentials have been exposed. This actionable data allows our Partners to become trusted advisors who provide valuable insight into employee behavior, In each of these 5 roadshows with our friends at Datto, I was able to speak to the success stories our Partners share every day and provide educational content they can turn around and present to their prospects. Having the right approach and not just using the data to scare people into buying something is key and we share the “tried and true” messages that have proven to work. In Sydney, Robert Brown even got up on stage with me and shared his own success stories. When I thanked him profusely for the kind words and recommendation, his response was simply, “I just spoke about my experiences. It’s a good product which makes it easy.” This mindset is prevalent throughout New Zealand and Australia, and it really was amazing to see how welcoming, thoughtful and energetic our current (and soon to be) Partners are on that side of the world. Our small but mighty business development team is on the road every week in various cities presenting and meeting with prospects and current Partners. We love what we do – and love getting to meet our Partners on the road. Whether it’s laughing over a cocktail (pr a kangaroo dinner), strategizing how to use Dark Web data to drive new revenue or just exploring a new city, the MSP community has been nothing short of amazing. Once this jet lag subsides, I can’t wait to hop back on a plane and head to the next city! Check out our events page to see when we’re heading your way!
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June 17, 2019
CISA Issues Official Activity Alert for BlueKeep
A security flaw has caused CISA to raise a red flag to alert users to possible trouble. Here’ what you need to know.
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